198 West 21th Street, Suite 721
New York, NY 10010
[email protected]
+88 (0) 101 0000 000
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FAQ

We are fully transparent about our services and don't include any hidden fee's extra subscriptions or payments to use TV Supreme.

About TV Supreme

What is TV Supreme?

TV Supreme uses internet technology to send television programs to your TV.  Just use a broadband internet connection to deliver the best channels and programs directly to your home without a satellite dish. Just follow the quick setup guide you will receive for your device sit back and enjoy.

What do I need to install & run TV Supreme

To install and use TV Supreme, you need a high-speed internet connection 8.0 Mbps and a functioning smart TV.

How do I check my internet speed?

Please use speed test server below to test your internet connection, Do this few times through the day. This will give you a good idea of overall internet speed available to you. A stable 8.0 Mbps is the minimum requirement. http://www.speedtest.net/

How do I get TV Supreme?

Visit the Get TV Supreme page and click Buy Now, enter the information required and we’ll ship a pre loaded TV Supreme Mag Box or Fire Stick out to you as soon as we receive your order. If you already own a Mag Box or Fire Stick we will email you an installation guide once we receive your order.

Is there a credit check?

We do not perform a credit check, ever. Just easy to watch affordable tv!

What payment methods do you accept?

Pay with your Debit/Credit Card through our secured payment gateway, all major cards accepted.

Troubleshooting

Why can't I access my account?

Please check that your internet connection is working, try rebooting the router and device. If you’re having issues with the internet connection please contact your internet provider. If you need further assistance please contact us.

Issues with the channels

If the channel you’re watching pauses, simply select and open another channel, then return to the original channel to see if it starts working again, this can be due to break in transmission, the software will halt under these conditions.

Channels are buffering

Sometimes you may experience buffering due to low internet speed or high internet traffic.To make sure you get the best experience you should use an internet connection with a minimum download speed of 8mb/s.

Cause:
The most common cause of buffering is the result of slow internet connection. This may be because of low internet speed or other users hogging the bandwidth in your house. Do you have lots of users in your home? Disconnect them all and try again.

Do You Have Any Question?